WHY CHOOSE DVN?
Your custom pieces matter to you and we "get" that. This is part of the reason we call all of our customs "Masterpieces." We're here to help you share what matters to you with the world, creatively. A Masterpiece is uniquely yours and an outward expression of the community you belong to. Here at DVN, we pride ourselves in making sure you get to express that in the best, high quality, and most fashionable ways possible.
DVN started on faith. Evangelism, to be exact. A part of that faith is communing with the Most High, as well as those around you. Why does this matter? Our source and heart has always been in community since the beginning. This is more than apparel for us. This is love and fellowship. Every day, we fulfill our purpose to the world by allowing God to be the source of our creativity. In that creativity, we make Masterpieces of things and memories that matter most to you and those we serve. The feeling of joy, love, and belonging that we are able to help people feel, all flows through The One who has allowed us to be in the place to do so. It's a divine power. We are DVN.
Every single custom Masterpiece is made-to-order; meaning not a yard of fabric is cut nor a zipper or pocket is sewn until you approve your mockup design with us. Most companies who customize items will keep stock of wholesale products and simply add printing or embroidery. We're a bit different. Our customs process allows for just about boundless customization options, ensuring that your Masterpiece is truly something unique and special that embodies you or your group.
We've been working with our factory in the north-eastern Punjab province in Pakistan since the beginning of DVN. Together, the growth we've been able to cultivate is inexplicable. It all started with one small production order and has turned into thousands of pieces we've produced together. During that time, our factory staff has grown every single year. But the coolest part is the family we've built. Our factory staff is just as much a part of the DVN family and culture as our sales, media, and design team in the United States. DVN wouldn't be DVN without them.
Frequently Asked Questions
Got some questions for us? Here are some of our most frequently asked questions.
While the standard delivery times vary depending on the product, your garments should be delivered to you approximately 6-8 weeks from the date of your order. However; If you need your garments sooner, shoot us an email and we'll see how we can help.
Reach out to us with your ideas or drafts and we'll help you get all squared away, as well as answer any questions or concerns you may have.
Email us at firstname.lastname@example.org whenever you're ready.
We absolutely do. We highlight embroidery so much because it's an art but we LOVE sublimation. If you've never heard of it, it's one of the highest forms of printing. If you want a printed garment that will last, we highly recommend sublimation. It's more cost effective than embroidery and just as much of a beauty.
Great question! Here at DVN, we have no minimums. However, for most optimal pricing, it's best to have a quantity of at least 10. Why? We can make one jacket or we can make one thousand, but the one jacket will cost much higher due to the resources allocated for it. Quantities less than ten in garment manufacturing are considered "samples." While it seems to be easier to make just one item, the same amount of resources are allocated as if there was fifty.
So, we can always make quantities less than 10, but the price will always be higher if they don't cross this threshold.
Feel free to reach out to us! We'll help out however we can. It's important to note we don't provide mock-ups until after the full payment is made or a non-refundable (but deductible) $50 design fee is pad.
Absolutely! We'd never stop a single order. It's just important to know that your price point is going to be higher since your quantity is less than 10. For example, if you want a custom chenille patch, it's going to be more expensive to produce one patch than to produce ten patches.
Reach out to us with your pricing so we can quote you on your order.
You can cancel your order prior to your order going into production. If your order is not in production and you wish to cancel your order, please contact us. However, once in production, we do not cancel orders and deposits are not refunded.
Our products are 100% made-to-order in Pakistan. While we are headquartered in the USA, we rely on our team in Pakistan to maintain the quality of our products.
We are unable to refund or exchange custom items due to incorrect selection. Please be careful when ordering and check all the details in your mock-up and proof. Ensure you have checked your size before ordering.
However, if we made a mistake and there is a problem with your order, please contact us within 14 days. Our customer care team is standing by to help.
With any order issues, please provide as many details as possible, including your name, phone number, order number, a picture of the suspected problem, and a customer care team member will assess your garment and resolve the issue as soon as possible.